Resume №11400 Updated 20 October 2020
From usd / month
Full time
Krasnoznamensk (Moscow region) (ready to move)

Male, 40 years

Citizenship: Other countries


Work experience

3 years 6 months

January 2017 — July 2020

Airport operations manager

China southern airlines (Airline), Mexico

I was in charge of opening the new station in Mexico City. My duties included generating contracts with all departments that involved in this new flight; such as airport services, operations, security, diesel, and other companies dealing with outsourcing, sales and cargo. I also verified that all payments were correct and sent at the right times. I also attended meetings with all local authorities affiliated with airport operations.


8 years 5 months

August 2008 — January 2017

Customer service manager

Star alliance (Airlines), Mexico

As Cabin Services Director my responsibilities included: upholding the policies and procedures set forth by the airline to assure the best quality service to our customers. I am also responsible for assuring that Hon Circle Lufthansa air miles members receive concierge style service during all of their award travels.


7 months

January 2008 — August 2008

Customer service manager

British airways (Airlines), Mexico

Customer Services Director of Mergers. During the merger of British Midlands Airlines in 2008 I was fortunate enough to be the liaison between British Airways and British Midlands Airlines which was acquired by British Airways in 2008. My responsibilities as the Director of Mergers was to assure that during the transition of British Midlands Airlines to the British Airways brand, that above standard customer service be provided to British Midlands customers. This provided a smooth transition for British Midlands customers to British Airways during a time of transition for both companies.


2 years

January 2003 — January 2005

Customer Service And Inflight services

Aeromexico (Airlines), Mexico

As a crew member of In-Flight Customer Service and a Flight Attendant I was in charge of verifying meals at the aircraft before the passengers boarded, charged with checking the aircraft had all emergency tools, verifying that the aircraft was in good condition for the passengers, and helping passengers with any services they needed or required before flying or for after the flight.


Education

Secondary special education

2004 г.

Mexican school of tourism, Mexico

Faculty Tourism

Specialization Bussiness aviation management


Courses and trainings

3 weeks

End date: August 2011

Passenger mentalities

Lufthansa, г. Munich


3 months

End date: January 2005

Aviation bussiness management

Lufthansa, г. Frankfurt



Knowledge of foreign
languages:

English (Fluent)

Spanish (Fluent)

German (Medium)

Chinese (Medium)


Computer knowledge:

Expert

Amadeus, travel sky, worldspan.


Driver licence:

Categories A (2005 г.)


 Recommendations and references:

  Information is only available to registered employers


 Key skills and achievements:

I love the aviation it's my passion. And I can not live with out it I want to work for the tops.


 Your hobbies:

Figure skating and charity, discover new cultures and new countries


 Other information about yourself, comments:

I want to study and take trainings at Aeroflot Aviation School. Its my dream to continue study and work for Aeroflot Group.

Chris Ve Wo
a stanislav, elena, lolita, +1
hace 6 díasDetalles
During my research to learn more about customer service and airport operations, I came across your company, Aeroflot Aviation School Group. I noticed about all years of experience you have and you are one of the top Aviation Group. I am interested in being part of this level of excellence and increasing my knowledge of customer service and airport operations. I want to be your ambassador, the aviation its passion I just want to make my dreams come true.

I have 21 years of combined experience working as Director of Airport Operations, Director of Customer Service and in Cargo Operations. I worked on several airlines, including Scandinavian Airlines, Lufthansa, Aeromexico, British Airways, Aviacsa and China Southern Airlines and other private aviation companies. With so much experience, I am able to speak several languages and am adept at solving problems between different international locations. Our goals and interests are so aligned that I think we could achieve more if I brought my experience and resources to your company.

The aviation sector is my passion and I really want to build a career in your company. Despite the current public health crisis, I am determined to continue my aviation career and I am committed to being safe for myself and my family, my company and co-workers and our customers and I do not care about money the aviation its my passion and I want to continue growing up.

Here is my LinkedIn profile, Chris Vera Wong.

I would love to have the opportunity to meet and talk more about how we can work together.

Best regards,

Christian Vera Wong


Avia-Uspeh

Similar CVs

Airport operations & customer service manager
Краснознаменск (Московская область)
From usd / month
male, стаж more than 14 years
From rub / month
male, стаж more than 31 years
Customer service agent
Москва
By agreement
female, стаж more than 5 years
By agreement
male, стаж more than 20 years

488 more similar resumes