Male, 41 years
Citizenship: Other countries
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3 years 6 months January 2017 — July 2020 |
Airport operations manager China southern airlines (Airline), Mexico I was in charge of opening the new station in Mexico City. My duties included generating contracts with all departments that involved in this new flight; such as airport services, operations, security, diesel, and other companies dealing with outsourcing, sales and cargo. I also verified that all payments were correct and sent at the right times. I also attended meetings with all local authorities affiliated with airport operations. |
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8 years 5 months August 2008 — January 2017 |
Customer service manager Star alliance (Airlines), Mexico As Cabin Services Director my responsibilities included: upholding the policies and procedures set forth by the airline to assure the best quality service to our customers. I am also responsible for assuring that Hon Circle Lufthansa air miles members receive concierge style service during all of their award travels. |
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7 months January 2008 — August 2008 |
Customer service manager British airways (Airlines), Mexico Customer Services Director of Mergers. During the merger of British Midlands Airlines in 2008 I was fortunate enough to be the liaison between British Airways and British Midlands Airlines which was acquired by British Airways in 2008. My responsibilities as the Director of Mergers was to assure that during the transition of British Midlands Airlines to the British Airways brand, that above standard customer service be provided to British Midlands customers. This provided a smooth transition for British Midlands customers to British Airways during a time of transition for both companies. |
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2 years January 2003 — January 2005 |
Customer Service And Inflight services Aeromexico (Airlines), Mexico As a crew member of In-Flight Customer Service and a Flight Attendant I was in charge of verifying meals at the aircraft before the passengers boarded, charged with checking the aircraft had all emergency tools, verifying that the aircraft was in good condition for the passengers, and helping passengers with any services they needed or required before flying or for after the flight. |
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Secondary special education 2004 г. |
Mexican school of tourism, Mexico Faculty Tourism Specialization Bussiness aviation management |
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3 weeks End date: August 2011 |
Passenger mentalities Lufthansa, г. Munich |
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3 months End date: January 2005 |
Aviation bussiness management Lufthansa, г. Frankfurt |
| Knowledge of foreign languages: |
English (Fluent) Spanish (Fluent) German (Medium) Chinese (Medium) |
| Computer knowledge: |
Expert Amadeus, travel sky, worldspan. |
| Driver licence: |
Categories A (2005 г.) |
Recommendations and references:
Information is only available to registered employers
Key skills and achievements:
I love the aviation it's my passion. And I can not live with out it I want to work for the tops.
Your hobbies:
Figure skating and charity, discover new cultures and new countries
Other information about yourself, comments:
Its my dream to continue study and work for Russian airlines and aviation companies in Russia
During my research to learn more about customer service and airport operations, I came across your company, as the best recruitment Group. I noticed about all years of experience you have and you are one of the top Aviation Group. I am interested in being part of this level of excellence and increasing my knowledge of customer service and airport operations. I want to be your ambassador, the aviation its passion I just want to make my dreams come true.
I have 21 years of combined experience working as Director of Airport Operations, Director of Customer Service and in Cargo Operations. I worked on several airlines, including Scandinavian Airlines, Lufthansa, Aeromexico, British Airways, Aviacsa and China Southern Airlines and other private aviation companies. With so much experience, I am able to speak several languages and am adept at solving problems between different international locations. Our goals and interests are so aligned that I think we could achieve more if I brought my experience and resources to your company.
The aviation sector is my passion and I really want to build a career in your company. Despite the current public health crisis, I am determined to continue my aviation career and I am committed to being safe for myself and my family, my company and co-workers and our customers and I do not care about money the aviation its my passion and I want to continue growing up.
Here is my LinkedIn profile, Chris Vera Wong.
I would love to have the opportunity to meet and talk more about how we can work together.
Best regards,
Christian Vera Wong
